Terms & Conditions
Welcome to YAKDUM. These Terms & Conditions govern your access to and use of our website and the purchase of products offered through our online store, including Aura Shield.
By accessing our website, placing an order, or purchasing our products, you agree to these Terms & Conditions. Please read them carefully before using our services.
1. About YAKDUM
YAKDUM is a consumer product brand offering products such as Aura Shield, designed to help customers maintain the freshness of their personal accessories.
Throughout these Terms & Conditions, “YAKDUM,” “we,” “our,” and “us” refer to the YAKDUM brand and its store operations. “You” and “customer” refer to anyone visiting our website or purchasing our products.
2. Eligibility and Website Use
By using our website, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.
You agree to use our website for lawful purposes only. You must not:
- Use our website for fraudulent or unlawful activities.
- Provide false, misleading, or incomplete information when placing an order.
- Attempt to interfere with the website's security, functionality, or operation.
- Copy, misuse, or exploit our website content or brand materials without authorization.
We reserve the right to restrict access to our website where reasonably necessary to protect our store, customers, or services, subject to applicable law.
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, prices, and other information on our website are accurate and up to date.
However, minor differences in product appearance, packaging, colors, or presentation may occur due to photography, screen settings, packaging updates, or other reasonable factors.
Please read the product description and usage instructions before purchasing or using Aura Shield.
Product information on our website is provided for general informational purposes. Always follow the instructions and precautions supplied with the product.
4. Orders and Order Acceptance
When you place an order, you are submitting a request to purchase the selected products under these Terms & Conditions.
After an order is submitted, you may receive an order confirmation. An automated confirmation does not necessarily mean that the order has been finally accepted or dispatched.
We reserve the right to decline, cancel, or limit an order where reasonably necessary, including in cases of suspected fraud, incorrect pricing, product unavailability, inaccurate order information, or delivery restrictions.
If we cancel an order after receiving payment, we will arrange an appropriate refund for the amount paid, subject to applicable requirements and payment processing procedures.
Please ensure your contact information and delivery address are accurate when placing an order.
5. Prices and Payments
Product prices and any applicable delivery charges will be displayed during the shopping and checkout process.
Prices, promotions, and product availability may change without prior notice. Any change will not retroactively alter an order that has already been accepted, except where a correction or other action is permitted by applicable law.
We may offer payment methods such as Cash on Delivery or online payment, depending on availability and the customer's location.
Online payments are processed through the applicable payment provider. Payment processing may be subject to the provider's own terms and conditions.
For Cash on Delivery orders, payment is due according to the delivery and payment arrangements presented at checkout.
6. Shipping and Delivery
We aim to process and dispatch orders within a reasonable timeframe. Delivery estimates, where provided, are estimates and are not guaranteed unless expressly stated otherwise.
Delivery times may be affected by courier operations, weather, public holidays, customs procedures, incorrect addresses, or other circumstances outside our reasonable control.
Customers are responsible for providing complete and accurate delivery information.
International orders may be subject to customs duties, import taxes, or other charges imposed by the destination country. Unless expressly stated otherwise at checkout, customers are responsible for applicable charges imposed by their local authorities.
For more information about returns and refunds, please review our Return & Refund Policy.
7. Returns, Refunds, and Exchanges
Our Return & Refund Policy governs requests for returns, refunds, and exchanges.
Customers may generally request a return within 3 days of delivery, subject to the eligibility requirements described in that policy.
Opened or used Aura Shield products are not eligible for change-of-mind returns. Opened products may be considered if they arrive damaged, defective, or incorrect.
Return shipping costs for approved damaged, defective, or incorrect product claims will be covered by YAKDUM. Customers are responsible for return shipping costs for approved change-of-mind returns.
All returns remain subject to review, verification, and inspection. Nothing in these Terms & Conditions limits rights or remedies that cannot lawfully be excluded.
8. Product Use and Safety
Customers are responsible for reading and following the product instructions and precautions before using Aura Shield.
Use the product only for its intended purpose and on suitable materials or accessories as described in the product instructions.
Do not disregard product warnings or recommended precautions. If you are unsure whether a material is suitable, follow the product instructions and test on an inconspicuous area if recommended.
YAKDUM is not responsible for damage arising from improper use, failure to follow supplied instructions, or use contrary to product warnings, except to the extent that liability cannot be excluded under applicable law.
9. Intellectual Property
All website content, including brand names, logos, product descriptions, graphics, photographs, designs, and other materials, is owned by YAKDUM or used with appropriate authorization, unless otherwise indicated.
You may view and use this content for personal, non-commercial shopping purposes.
You must not reproduce, distribute, modify, publish, or commercially exploit our content without prior authorization, except where permitted by applicable law.
10. Third-Party Services and Links
Our store operates on Shopify and may use third-party services for payment processing, shipping, analytics, website functionality, or other business operations.
Our website may also contain links to third-party websites. These services and websites may have their own terms, conditions, and privacy policies.
We do not control independent third-party websites and are not responsible for their content or practices, subject to any responsibilities imposed by applicable law.
11. Limitation of Liability
To the extent permitted by applicable law, YAKDUM will not be liable for indirect or consequential losses arising from the use of our website or products where such liability may lawfully be excluded.
Nothing in these Terms & Conditions excludes or limits liability for matters that cannot legally be excluded or limited, including any applicable consumer rights.
These Terms & Conditions do not remove any rights or remedies available to customers under applicable law.
12. Force Majeure
We will not be responsible for delays or failures to perform obligations to the extent caused by circumstances beyond our reasonable control, including natural disasters, severe weather, interruptions to transportation, courier disruptions, government restrictions, or significant service outages.
Where such circumstances affect an order, we will make reasonable efforts to communicate relevant updates and complete our obligations when practicable.
13. Privacy and Personal Information
Our collection, use, storage, and sharing of personal information are described in our Privacy Policy.
By using our website, you acknowledge that your personal information will be handled in accordance with that policy and applicable privacy requirements.
Please review our Privacy Policy to understand how your information is handled.
14. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes to our products, store operations, services, or applicable requirements.
The updated version will be published on this page with a revised “Last updated” date.
Your use of the website after updated Terms & Conditions are published is subject to the updated terms to the extent permitted by applicable law. Changes will not retroactively modify an existing order agreement where doing so would be unlawful.
15. Governing Law and Disputes
These Terms & Conditions are subject to the applicable laws and regulations governing the relevant transaction.
If a dispute arises, we encourage customers to contact us first so that we can attempt to resolve the issue fairly and promptly.
Nothing in this section removes any mandatory consumer protections or legal rights that may apply in the customer's jurisdiction.
16. Contact Information
For questions about these Terms & Conditions, orders, products, or our services, please contact us:
Brand: YAKDUM
Email: contact@yakdum.com
Please include your order number when contacting us about an existing purchase so that we can assist you more efficiently.
Thank you for choosing YAKDUM. We appreciate your trust and look forward to serving you.